Return Policy
Contact Mobile Trends prior to returning items.
Restocking charges may be applied on items the customer has ordered and no longer needs or were ordered in error. Restocking charges on special order items will depend on our ability to return to our supplier or the manufacturer. Charges may exceed our purchase cost once freight is factored in if the supplier or manufacture will not accept the item back. Items being restocked must be in original packaging where applicable and in new condition.
Return on faulty items are handled on a case by case basis and depend on the value of the item. In some cases, we will simply send a replacement. If the faulty item needs to be returned to the manufacture for warranty repair or replacement, we will follow the manufacture's RMA process.